Service Opportunities for Electric Utilities: Creating Differentiated Products

This monograph is the proceedings of a symposium held at the University of California at Berkeley, September 12-14, 1990. It was sponsored by the Electric Power Research Institute (EPR!) and by the University of California University-Wide Energy Research Group (UERG). The sympo­ sium brought togethe...

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Corporate Author: SpringerLink (Online service)
Other Authors: Oren, Shmuel S. (Editor), Smith, Stephen A. (Editor)
Format: eBook
Published: New York, NY Springer US 1993, 1993
Edition:1st ed. 1993
Series:Topics in Regulatory Economics and Policy
Online Access:
Collection: Springer Book Archives -2004 - Collection details see MPG.ReNa
Table of Contents:
  • Bringing Added Value to Utility Programs
  • III. Understanding the Customer’s Needs
  • Modeling Customer Preferences; Lessons From Existing Models and Data
  • Introducing Market Focus into Rate Design
  • What Can We Learn From Customer Surveys
  • IV. Supply Side Considerations
  • Technical Foundations for Pricing Systems Security
  • Optimizing Demand Side Contributions to Power System Security
  • Design and Management of Curtailable Electricity Service to Reduce Annual Peaks
  • V. Role of Enabling Technologies
  • Utility and Customer Communication, Computing and Control (UC-3C) Technologies
  • Integrated Utility Communications and Distribution Automation; Building the Framework for Differentiated Products
  • VI. Utility Experience with Product Differentiation
  • Reliability Service Options at PG&E
  • Making the Transition: Pre