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140122 ||| eng |
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|a 9780387348476
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|a Rolstadås, Asbjørn
|e [editor]
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| 245 |
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|a Benchmarking — Theory and Practice
|h Elektronische Ressource
|c edited by Asbjørn Rolstadås
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| 250 |
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|a 1st ed. 1995
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| 260 |
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|a New York, NY
|b Springer US
|c 1995, 1995
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| 300 |
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|a X, 398 p
|b online resource
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|a One Management Issues -- 1 The Rank Xerox experience: benchmarking ten years on -- 2 The extended enterprise: the context for benchmarking -- 3 The role of competency questions in enterprise engineering -- 4 Developing performance networks to improve the benchmarking process — action research for productivity improvement -- 5 Benchmarking — the neglected element in total quality management -- 6 The role of benchmarking in the management of change process: some reflections from the TIME GUIDE project -- 7 Benchmarking the investment process of new technology -- 8 Free trade and ecology — benchmarking as a method towards a sustainable future -- 9 From uncertainty to controllability, learning and innovation -- Two Applications -- 10 Benchmarking..........to be the best! -- 11 Internal benchmarking: identifying best practices within a global enterprise -- 12 Benchmarking in Norwegian industry and relationship benchmarking --
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|a 13 Technological benchmarking: a case study in product development by a small manufacturer -- 14 Benchmarking for implementing a new product strategy -- 15 Benchmarking of Tandberg Data against EFQM’s assessment model -- 16 Benchmarking at Bang & Olufsen A/S -- 17 Strategic performance of the production system in a machine-tool building company -- 18 Increasing dynamic adaptability through the application of benchmarking in operational navigation -- 19 Benchmarking of bid preparation for capital goods -- 20 Benchmarking in software development -- Three Modeling -- 21 How to improve company performances from outside: a benchmarking model -- 22 The use of process modelling in benchmarking -- 23 Introducing new technologies in organisations – business model perspective -- 24 Modelling techniques for benchmarking in complex administration systems: an approach from a totalquality viewpoint -- Four Tools and Techniques -- 25 Benchmarking techniques --
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|a 26 Customer value profiling: continuously benchmarking what matters most — value delivered to the marketplace -- 27 An architecture for automated consultancy tools for benchmarking and implementing production planning and control software -- 28 Productivity measurement: methods and tools developed in TOPP (a productivity program for manufacturing industries) -- 29 Compare your performance and practice with the world excellence: a prototype of a benchmarking system -- 30 Determination of what to benchmark: a customer-oriented methodology -- 31 The lean analysis of the business — lean-factors and lean-characteristics -- 32 An integrated approach to software systems planning and selection based on CIMOSA-models -- 33 The “material conversion classification” -- 34 Fuzzy logic in team design -- Five Performance Indicators and Measurement -- 35 Indicators for the evaluation of organizational performance -- 36 TOPP — a method for company self-assessment --
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|a 37 Performance measurement — an important tool in change process -- 38 Benchmarking as performance reference in a performance management model -- 39 ECOGRAI — A method to design and to implement performance measurement systems for industrial organizations — concepts and application to the maintenance function -- 40 Performance parameters to define “lean production level” in Spanish home appliance cluster: from component suppliers to assembling factories -- Six Group Work Reports -- 41 How to implement benchmarking -- 42 Modelling for benchmarking -- 43 Performance indicators -- Index of contributors
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| 653 |
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|a Operations Management
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| 653 |
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|a Production management
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| 653 |
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|a Mechanical engineering
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| 653 |
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|a Mechanical Engineering
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|a eng
|2 ISO 639-2
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| 989 |
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|b SBA
|a Springer Book Archives -2004
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| 490 |
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|a IFIP Advances in Information and Communication Technology
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| 028 |
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|a 10.1007/978-0-387-34847-6
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| 856 |
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|u https://doi.org/10.1007/978-0-387-34847-6?nosfx=y
|x Verlag
|3 Volltext
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|a 621
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| 520 |
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|a Lecturers and researchers in the areas of industrial engineering, quality management and business development, and middle and higher management in business or technology- oriented positions, will find this book invaluable
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