APA Citation

Deichmann, U., & Lall, S. V. (2003). Are you satisfied?: Citizen feedback and delivery of urban services. Washington, D.C: World Bank.

Chicago Style Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfied?: Citizen Feedback and Delivery of Urban Services. Washington, D.C: World Bank, 2003.

MLA Citation

Deichmann, Uwe, and Somik V. Lall. Are You Satisfied?: Citizen Feedback and Delivery of Urban Services. Washington, D.C: World Bank, 2003.

Warning: These citations may not always be 100% accurate.