CRM in financial services : a practical guide to making customer relationship management work

Main Author: Foss, Bryan
Other Authors: Stone, Merlin
Format: eBook
Language:English
Published: London ; Milford, CT Kogan Page
Subjects:
Online Access:
Collection: Netlibrary - Collection details see MPG.ReNa
Item Description:Includes bibliographical references and index
Physical Description:xviii, 700 p. ill 26 cm
ISBN:0-585-44369-6