MPG.eBooks - Author Search Results

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1

The creative training idea book : inspired tips and techniques for engaging and effective learning

by Lucas, Robert W.
Published 2003

AMACOM, American Management Association

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2

How to be a great call center representative

by Lucas, Robert W.
Published 2001

American Management Association

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3

Energize your training : creative techniques to engage learners

by Lucas, Robert W.
Published 2010

ASTD Press