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1
The service desk handbook
by
Nair, Sanjay
Published 2023
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD9696.C62
Read Now
2
IT-Servicekatalog : Services in der IT professionell designen und erfolgreich implementieren
by
Scholderer, Robert
Published 2022
dpunkt
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
3
Resilient management
by
Hogan, Lara Callender
Published 2019
A Book Apart
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
4
Practical IT service management
by
Thejendra BS.
Published 2008
IT Governance
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
5
Optimierung von IT-Serviceorganisationen : Effizienz- und Qualitätssteigerung in der IT-Produktion
by
Bock, Ingo
Published 2010
Dpunkt Verlag
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
6
Soft skills für IT-Führungskräfte und Projektleiter : Softwareentwickler führen und coachen, hochleistungsteams aufbauen
by
Vigenschow, Uwe
,
Schneider, Björn
,
Meyrose, Ines
Published 2016
dpunkt.verlag
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
7
Solving the problem of siloed IT in organizations : to break down information barriers and drive transformation, business leaders must engage directly with technologists and ask th...
by
Squirrel, Douglas
,
Fredrick, Jeffrey
Published 2020
MIT Sloan Management Review
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.3
Read Now
8
The IT as a Service (ITaaS) framework : transform to an end-to-end services organization and operate IT like a competitive business
by
Mann, Justin
Published 2018
Cisco Press
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
T58.5
Read Now
9
Collaborative business design : improving and innovating the design of IT-driven business services
by
Johnson, Brian
,
Rouw, Leon-Paul de
Published 2017
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
10
Collaborative business design: the fundamentals : improving and innovating the design of IT-driven business services
by
Johnson, Brian
,
Rouw, Leon-Paul de
Published 2018
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
11
IT-Servicekatalog : Services in der IT professional designen und erfolgreich implementieren
by
Scholderer, Robert
Published 2017
Dpunkt.verlag
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
12
IT service management
by
Kleiner, Fritz
Published 2016
MITP
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
13
SIAM/MSI : an introduction to service integration and management/ multi-sourcing integration for IT service management
by
Clifford, David
Published 2016
IT Governance Publishing
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
14
5 Key Areas for Tech Leaders to Watch in 2020
by
Magoulas, Roger
,
Swoyer, Steve
Published 2020
O'Reilly Media, Inc.
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
15
Tech leadership Tuesday with Michael Lopp: Audio collection 2024
Published 2024
O'Reilly Media, Inc.
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
Read Now
16
Cloud superstream : navigating FinOps
Published 2024
O'Reilly Media, Inc.
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
QA76.585
Read Now
17
Efficient cloud FinOps : a practical guide to cloud financial management and optimization with AWS, Azure, and GCP
by
Sánchez, Alfonso San Miguel
,
García, Danny Obando
Published 2024
Packt Publishing, Limited
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
QA76.585
Read Now
18
The IT regulatory and standards compliance handbook
by
Wright, Craig
Published 2008
Syngress Pub.
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HF5548.35
Read Now
19
Accelerate : building and scaling high performing technology organizations
by
Forsgren, Nicole
,
Humble, Jez
,
Kim, Gene
Published 2018
IT Revolution Press
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
QA76.76.D47
Read Now
20
IT service management
by
Kleiner, Fritz
Published 2023
mitp Verlag
Subjects:
“
...
Information
technology
/
Management
/
http
://
id.loc.gov
/
authorities
/
subjects
/
sh
2008006980
...
”
Call Number:
HD30.2
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876
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2
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