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1
Research handbook on services management
Published 2022
Edward Elgar Publishing
Subjects:
“
...
Customer
relations
/
Management
...
”
Call Number:
HF5415.5
Read Now
2
Salesforce.com for dummies
by
Wong, Tom
Published 2007
Wiley
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5
Read Now
3
Augmented Customer Strategy
by
N'Goala, Gilles
,
Pez-Pérard, Virginie
,
Prim-Allaz, Isabelle
Published 2019
Wiley-ISTE
Subjects:
“
...
Customer
relations
/
Management
/ Data processing / fast...
”
Read Now
4
Statistical methods in customer relationship management
by
Kumar, V.
Published 2012
Wiley
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5
Read Now
5
Service Management Online : Creating a Successful Service Request Catalogue
by
Drucker, Phyllis
Published 2016
The Stationery Office Ltd
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5
Read Now
6
When customers become fans : the Chinese technology company Xiaomi cultivates a close connection with its customers through a product development process that invites user particip...
by
Dong, Jielin
,
Zhang, Yanli
Published 2016
Massachusetts Institute of Technology
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5
Read Now
7
Customer Relationship Management : Getting It Right!
by
Kincaid, Judith
Published 2002
Pearson
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Read Now
8
Working with Microsoft Forms and Customer Voice : Efficiently Gather and Manage Customer Feedback, Insights, and Experiences
by
Lee, Welly
Published 2021
Packt Publishing, Limited
Subjects:
“
...
Customer
relations
/
Management
/ Computer programs...
”
Call Number:
HF5415.5
Read Now
9
Der Kundenwert im Industriegütermarketing
by
Kunschert, Martin
Published 2009
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
—
Management
...
”
Read Now
10
Letzter Aufruf Kundenorientierung : Vom Sinn zum Gewinn - warum in einer digitalisierten Welt nur echte Kundenorientierung zu Gewinn führen wird
by
Gündling, Christian
Published 2018
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
—
Management
...
”
Read Now
11
Deep Customer Value : So gestalten Sie Angebote und Verträge in digitalen Kundenbeziehungen profitabel
by
Zimmermann, Kai
,
Pensel, Frank
Published 2017
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
—
Management
...
”
Read Now
12
Measuring the Impact of Online Media on Consumers, Businesses and Society
by
Starosta, Kejo
Published 2022
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
/
Management
...
”
Read Now
13
Kundenbindung bei Professional Business Services
by
Ates, Zelal
Published 2008
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
—
Management
...
”
Read Now
14
Die Treiber der Customer Experience : So stärken Sie die Kundenbeziehung durch die Gestaltung des Einkaufserlebnisses
by
Toth, Andreas
Published 2019
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
—
Management
...
”
Read Now
15
Das kundenorientierte CRM-Mindset : Wie profitable Kundenbeziehungen entstehen – so bringen Sie Prozesse, Menschen und Technologie auf Erfolgskurs
by
Altenhofen, Jasmin
Published 2022
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
/
Management
...
”
Read Now
16
Customer Insights : Kundenbedürfnisse und Konsumentenverhalten verstehen
by
Rashedi, Jonas
Published 2024
Springer Fachmedien Wiesbaden
Subjects:
“
...
Customer
relations
/
Management
...
”
Read Now
17
Praxishandbuch OTRS : das Ticketsystem sicher bedienen, administrieren und warten
by
Schürmann, Tim
Published 2018
Dpunkt.verlag
Subjects:
“
...
Customer
relations
/
Management
/ Data processing / fast...
”
Call Number:
HF5415.5
Read Now
18
Building Expert Business Solutions with Zoho CRM : An Indispensable Guide to Developing Future-Proof CRM Solutions and Growing Your Business Exponentially
by
Harrington, Dominic
Published 2021
Packt Publishing, Limited
Subjects:
“
...
Customer
relations
/
Management
/ Data processing / fast...
”
Call Number:
HF5415.5
Read Now
19
CRM : Redefining Customer Relationship Management
by
Peel, Jeffrey
Published 2002
Digital Press [Imprint]
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.5.P43 2002
Read Now
20
Scaling customer success : building the customer success center of excellence
by
Madhwacharyula, Chitra
,
Ramdas, Shreesha
Published 2023
Apress L. P.
Subjects:
“
...
Customer
relations
/
Management
/ http://id.loc.gov/authorities/subjects/sh2007005453...
”
Call Number:
HF5415.55
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