Muther, A. (2000). Electronic Customer Care: Die Anbieter-Kunden-Beziehung im Informationszeitalter (2nd ed. 2000.). Berlin, Heidelberg: Springer Berlin Heidelberg.
Chicago Style CitationMuther, Andreas. Electronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter. 2nd ed. 2000. Berlin, Heidelberg: Springer Berlin Heidelberg, 2000.
MLA CitationMuther, Andreas. Electronic Customer Care: Die Anbieter-Kunden-Beziehung Im Informationszeitalter. 2nd ed. 2000. Berlin, Heidelberg: Springer Berlin Heidelberg, 2000.
Warning: These citations may not always be 100% accurate.